B2B Partners

Airlines and partners entitled to Premium Lanes access for their customers. Each partner has a contact for pass delivery, a monthly quota, a billing code used when the usage report reaches SAP, sign-in accounts for the Partner Portal, and optionally an API key for the Open API.
Pass requests 4 Premium Lanes Passes Usage report
Active partners
6
4 airlines · 2 lounge operators
Passes issued MTD
4,202
3,486 redeemed · 83.0%
Quota used
4,202 / 5,200
80.8% of combined monthly quota
Keys expiring in 30 days
2
Rotation reminder sent

Partners

6 registered
PartnerTypeContact for pass delivery Quota this monthRedeemed API keyWebhookStatus
Thai Airways International
AOT-FT-TG-001 · TG
 Airline Suphaporn K.
fasttrack@thaiairways.example
1,842 of 2,000
 1,566 ak_tg_••••4f2a
Exp. 12 Mar 2027
 Healthy Active
Emirates
AOT-FT-EK-001 · EK
 Airline Rashid A.
bkk.ops@emirates.example
986 of 1,200
 812 ak_ek_••••9b17
Exp. 28 Sep 2026
 Healthy Key expiring
Singapore Airlines
AOT-FT-SQ-001 · SQ
 Airline Melvin T.
bkk.premium@singaporeair.example
642 of 800
 508 ak_sq_••••2c88
Exp. 04 Jan 2027
 Not configured Active
Royal Orchid Lounge
AOT-FT-ROL-001
 Lounge operator Pimchanok W.
reception@royalorchidlounge.example
488 of 600
 402 ak_rol_•••7d31
Exp. 30 Jun 2027
 3 retries Active
Qatar Airways
AOT-FT-QR-001 · QR
 Airline Fatima H.
bkk@qatarairways.example
224 of 400
 198 ak_qr_••••5e40
Exp. 19 Sep 2026
 Healthy Key expiring
Miracle Lounge
AOT-FT-ML-001
 Lounge operator Ariya C.
ops@miraclelounge.example
20 of 200
 0 Not issued
Admin issues passes on request
 Not configured Active
A partner can ask for passes in three ways: through the Partner Portal, through the Open API, or by asking an administrator to issue a batch directly from Premium Lanes Passes. The first two both land in Pass Requests for approval.

Partner Portal accounts

8 accounts · 6 partners
PartnerUserRoleLast sign-inStatus
Thai Airways International
AOT-FT-TG-001
 Suphaporn K.
fasttrack@thaiairways.example
 Requester Today 07:52 Active
Emirates
AOT-FT-EK-001
 Rashid A.
bkk.ops@emirates.example
 Requester Today 09:18 Active
Singapore Airlines
AOT-FT-SQ-001
 Melissa T.
bkk.premium@singaporeair.example
 Requester Yesterday 17:46 Active
Royal Orchid Lounge
AOT-FT-ROL-001
 Kanya T.
lounge.ops@royalorchid.example
 Partner administrator Today 14:02 Active
Royal Orchid Lounge
AOT-FT-ROL-001
 Anan W.
anan.w@royalorchid.example
 Requester 21 Aug 10:35 Suspended
Left the company
Qatar Airways
AOT-FT-QR-001
 Faisal H.
bkk.station@qatarairways.example
 Requester Today 11:20 Active
Miracle Lounge
AOT-FT-ML-001
 Nattaya P.
ops@miraclelounge.example
 Partner administrator Today 16:38 Active
Miracle Lounge
AOT-FT-ML-001
 Pichaya S.
pichaya@miraclelounge.example
 Requester — Invited
Invite sent today, expires in 6 days
Accounts are created by AOT — partners cannot register themselves. A Requester can submit requests and see their own passes; a Partner administrator can also invite colleagues from the same partner. Suspending an account stops new requests but leaves passes already issued working.

Pass lifecycle

September, month to date
Manage batches
Cancelled passes are voided and never billed. 4,202 issued this month, 40 cancelled separately.

Recent webhook deliveries

Full log
TimePartnerEventResponse
17:44:02Thai Airwayspass.redeemed200
17:41:18Royal Orchid Loungepass.redeemed504 · retry 2/5
17:39:55Emiratespass.redeemed200
17:36:41Royal Orchid Loungepass.expired504 · retry 1/5
17:33:07Thai Airwayspass.rejected200
17:29:20Qatar Airwayspass.redeemed200
Failed deliveries retry with exponential backoff up to 5 times over 30 minutes.