Pass Requests

Requests submitted by partners through the Partner Portal. Approving a request issues the passes and emails them to the partner in one step; nothing is sent until an administrator approves.

Issued batches

Awaiting approval

570 passes requested

Oldest waiting

23 hours

REQ-2609-0030 · Singapore Airlines

Approved this month

1,902 passes issued

Declined this month

540 passes · both over quota or out of scope

1
Partner submitsSigns in to the Partner Portal and asks for a quantity, an airport and a validity period
2
AOT reviewsThis screen. Quantity, zones and dates can still be changed before approval
3
Passes issuedApproval generates one QR pass per unit and creates a batch
4
Emailed to partnerOne PDF, one pass per page, sent to the contact on the request

Partner

Airport

Quota

Submitted

Awaiting approval 4 Approved 7 Declined 2 All 13

Request	Partner	Requested by	Passes	Valid	Quota after	Submitted	Status
REQ-2609-0030 Ref. SQ-OCT-01	Singapore Airlines Airline	Melissa T. bkk.premium@singaporeair.example	140	BKK All zones 01 – 31 Oct 2026	782 of 800	Yesterday 17:48 Waiting 23 h	Awaiting
REQ-2609-0031 Ref. QR-SEP-B	Qatar Airways Airline	Faisal H. bkk.station@qatarairways.example	120	BKK Zone A-Main 16 – 30 Sep 2026	344 of 400	Today 11:22 Waiting 6 h	Awaiting
REQ-2609-0032 Ref. ROL-OCT-HKT	Royal Orchid Lounge Lounge operator	Kanya T. lounge.ops@royalorchid.example	250	HKT Zone INT-A 01 – 31 Oct 2026	738 of 600 — over by 138	Today 14:05 Waiting 3 h	Over quota Awaiting decision
REQ-2609-0033 Ref. ML-PO-2610-01	Miracle Lounge Lounge operator	Nattaya P. ops@miraclelounge.example	60	BKK All zones 15 – 31 Oct 2026	80 of 200	Today 16:40 Waiting 1 h	Awaiting
REQ-2609-0028 Ref. ML-PO-2609-11	Miracle Lounge Lounge operator	Nattaya P. ops@miraclelounge.example	20	BKK All zones 10 – 31 Oct 2026	Within quota	Today 08:55 Answered in 17 min	Approved BAT-2609-0045
REQ-2609-0029 Ref. EK-DMK-09	Emirates Airline	Rashid A. bkk.ops@emirates.example	40	DMK Zone T1-Int 01 – 30 Sep 2026	Within quota	01 Sep 07:41 Answered in 17 min	Declined No premium lane in that zone
REQ-2609-0026 Ref. TG-FT-0912	Thai Airways International Airline	Suphaporn K. fasttrack@thaiairways.example	342	BKK, DMK All zones 02 – 30 Sep 2026	Within quota	02 Sep 07:55 Answered in 25 min	Approved BAT-2609-0044
REQ-2609-0025 Ref. EK-BKK-0902	Emirates Airline	Rashid A. bkk.ops@emirates.example	186	BKK All zones 02 – 30 Sep 2026	Within quota	02 Sep 11:30 Answered in 2 h 35 m	Approved BAT-2609-0043
REQ-2609-0024 Ref. ROL-HKT-09	Royal Orchid Lounge Lounge operator	Kanya T. lounge.ops@royalorchid.example	88	HKT Zone INT-A 01 – 30 Sep 2026	Within quota	01 Sep 08:12 Answered in 1 h 28 m	Approved BAT-2609-0042
REQ-2609-0022 Ref. ML-PO-2609-04	Miracle Lounge Lounge operator	Nattaya P. ops@miraclelounge.example	500	BKK All zones 20 Sep – 20 Oct 2026	520 of 200 — over by 320	02 Sep 11:04 Answered in 26 min	Declined Over the agreed quota

Quota this month	488 of 600
Redeemed this month	402 of 488 issued · 82.4%
Requests this month	2 1 approved, 1 awaiting
Expired unused, last 3 months	64 4.1%
Account status	Active since 14 Feb 2025